Zendure B4600 Satellite Battery for SuperBase Power Station New

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$2,159.40

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Increase your off-grid power with our expandable satellite battery! Simply connect it to a Superbase V to double your total capacity. Need even more power? Add up to 4 batteries to get a whopping 23 kWh! Safely stack on top of a Superbase V and it’s ready to go.

FAQ Section - Genetrax Power Solutions

Frequently Asked Questions

Get answers to common questions about our power equipment and services

What size generator do I need for my home?

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The size of generator you need depends on your home's power requirements. Here's a general guide:

  • Small homes (1,500 sq ft): 5-7kW generator
  • Medium homes (2,500 sq ft): 10-15kW generator
  • Large homes (3,500+ sq ft): 17-20kW generator

Consider essential appliances like refrigerator, HVAC, lights, and medical equipment. Our experts can help you calculate your exact needs.

What's the difference between inverter and portable generators?

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Inverter Generators:

  • Produce clean, stable power safe for electronics
  • Quieter operation (50-60 dB)
  • More fuel-efficient
  • Lighter and more portable

Portable Generators:

  • Higher power output capability
  • Lower cost per watt
  • Longer runtime on larger fuel tanks
  • Better for heavy-duty applications

How often should I maintain my generator?

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Regular maintenance is crucial for generator reliability:

  • Monthly: Check oil level, battery, and run for 15-20 minutes
  • Every 3 months: Change oil, replace air filter, check spark plug
  • Every 6 months: Professional inspection and tune-up
  • Annually: Comprehensive maintenance and load testing

We offer maintenance packages to keep your generator in peak condition.

Do you really offer free shipping on all orders?

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Yes, absolutely! We offer completely free shipping on all orders nationwide, regardless of size or weight.

  • No minimum order requirements
  • Free shipping to all 50 states
  • Includes large items like standby generators
  • Professional white-glove delivery available

This saves you hundreds of dollars compared to competitors who charge shipping fees.

How long does shipping take?

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Shipping times vary by product and location:

  • Small items (accessories): 3-5 business days
  • Portable generators: 5-7 business days
  • Large equipment: 7-14 business days
  • Standby generators: 2-3 weeks (includes coordination)

You'll receive tracking information as soon as your order ships.

What kind of technical support do you provide?

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We provide comprehensive technical support:

  • 24/7 Phone Support: Emergency assistance anytime
  • Installation Guidance: Step-by-step setup help
  • Troubleshooting: Diagnostic and repair guidance
  • Maintenance Support: Scheduled maintenance reminders
  • Parts Support: Genuine parts and accessories

Our certified technicians have decades of experience with power equipment.

Can you help with generator installation?

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Yes! We offer complete installation services:

  • Site Assessment: Professional evaluation of your property
  • Permit Assistance: Help with local permits and codes
  • Professional Installation: Certified electricians and technicians
  • Transfer Switch Setup: Automatic switching systems
  • Final Testing: Complete system testing and commissioning

Installation is especially important for standby generators and requires licensed professionals.

What warranty do you offer on generators?

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We offer comprehensive warranty coverage:

  • Portable Generators: 2-3 years manufacturer warranty
  • Inverter Generators: 3-5 years manufacturer warranty
  • Standby Generators: 5-10 years manufacturer warranty
  • Extended Warranties: Available up to 10 years

All warranties cover parts, labor, and emergency service calls.

How do I claim warranty service?

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Warranty claims are simple and fast:

  • Contact Us: Call or email our warranty department
  • Provide Information: Model, serial number, and issue description
  • Diagnosis: Phone or on-site troubleshooting
  • Service: Repair or replacement as needed

Most warranty issues are resolved within 24-48 hours.

Can I return a generator if I'm not satisfied?

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Absolutely! We offer a generous return policy:

  • 30-Day Returns: Full 30 days to return any item
  • Free Returns: We pay for return shipping
  • No Restocking Fees: Unlike competitors, we don't charge fees
  • Free Exchanges: Exchange for different models at no cost

Your satisfaction is our top priority, and we stand behind every product we sell.

Do you offer financing options?

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Yes, we offer several financing options to make your purchase affordable:

  • 0% APR: 6-12 months same-as-cash on qualifying purchases
  • Extended Terms: Up to 60 months financing available
  • Quick Approval: Instant online approval in minutes
  • Flexible Payments: Monthly payment options to fit your budget

Contact us to learn about current financing promotions and qualify for the best rates.

Still Have Questions?

Our power equipment experts are here to help you find the perfect solution for your needs.

Call +1 (361) 229-3355 Email Support
Customer Reviews - Genetrax Power Solutions

Customer Reviews

See what our customers say about our power equipment and service

4.8
Average Rating
2,847
Total Reviews
96%
Would Recommend
4.8
Based on 2,847 verified reviews
JD
John Davis
Houston, TX
Verified
2 weeks ago
7kW Standby Generator
"Outstanding generator! Installed during hurricane season and it's been a lifesaver. Powers our entire house including AC during outages. The installation team was professional and the generator runs quietly. Free shipping saved us hundreds. Highly recommend Genetrax!"
Purchase verified
SM
Sarah Miller
Phoenix, AZ
Verified
1 month ago
3.5kW Inverter Generator
"Perfect for camping and backup power! This inverter generator is incredibly quiet and fuel-efficient. Powers all our RV appliances without issues. The customer service was excellent when I had questions. Delivery was fast and free. Great value for money!"
Purchase verified
RJ
Robert Johnson
Montana
Verified
3 weeks ago
25 Ton Log Splitter
"This log splitter is a beast! Splits even the toughest hardwood with ease. Built like a tank and handles our commercial firewood operation perfectly. The hydraulic system is smooth and powerful. Assembly was straightforward with clear instructions."
Purchase verified
MR
Maria Rodriguez
Florida
Verified
1 week ago
Customer Service
"Exceptional customer service! When I had questions about generator sizing, their experts spent 30 minutes helping me choose the right model. The technical support is outstanding - they walked me through maintenance procedures. This is how customer service should be!"
Purchase verified
DW
David Wilson
California
Verified
2 months ago
10.5kW Portable Generator
"Purchased this for our construction business and it's been reliable every single day. Starts easily, runs all our power tools, and the electric start is convenient. The return policy gave me confidence to buy. Quality construction and fair pricing."
Purchase verified
LT
Lisa Thompson
North Carolina
Verified
5 days ago
15kW Standby Generator
"Great generator overall! Installation went smoothly and it automatically kicks in during outages. Only minor complaint is the initial setup took longer than expected, but the end result is excellent. The free shipping was a huge bonus on such a large item."
Purchase verified
Verified Reviews
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