DuroMax XP13000E 10500W/13000W Gas Electric Start Generator New

The size of generator you need depends on your home's power requirements. Here's a general guide:

• Small homes (1,500 sq ft): 5-7kW generator
• Medium homes (2,500 sq ft): 10-15kW generator
• Large homes (3,500+ sq ft): 17-20kW generator

Consider essential appliances like refrigerator, HVAC, lights, and medical equipment. Our experts can help you calculate your exact needs.

Inverter Generators:

• Produce clean, stable power safe for electronics
• Quieter operation (50-60 dB)
• More fuel-efficient
• Lighter and more portable

Portable Generators:

• Higher power output capability
• Lower cost per watt
• Longer runtime on larger fuel tanks
• Better for heavy-duty applications

Regular maintenance is crucial for generator reliability:

• Monthly: Check oil level, battery, and run for 15-20 minutes
• Every 3 months: Change oil, replace air filter, check spark plug
• Every 6 months: Professional inspection and tune-up
• Annually: Comprehensive maintenance and load testing

We offer maintenance packages to keep your generator in peak condition.

Yes, absolutely! We offer completely free shipping on all orders nationwide, regardless of size or weight.

• No minimum order requirements
• Free shipping to all 50 states
• Includes large items like standby generators
• Professional white-glove delivery available

This saves you hundreds of dollars compared to competitors who charge shipping fees.

Shipping times vary by product and location:

• Small items (accessories): 3-5 business days
• Portable generators: 5-7 business days
• Large equipment: 7-14 business days
• Standby generators: 2-3 weeks (includes coordination)

You'll receive tracking information as soon as your order ships.

We provide comprehensive technical support:

• 24/7 Phone Support: Emergency assistance anytime
• Installation Guidance: Step-by-step setup help
• Troubleshooting: Diagnostic and repair guidance
• Maintenance Support: Scheduled maintenance reminders
• Parts Support: Genuine parts and accessories

Our certified technicians have decades of experience with power equipment.

Yes! We offer complete installation services:

• Site Assessment: Professional evaluation of your property
• Permit Assistance: Help with local permits and codes
• Professional Installation: Certified electricians and technicians
• Transfer Switch Setup: Automatic switching systems
• Final Testing: Complete system testing and commissioning

Installation is especially important for standby generators and requires licensed professionals.

We offer comprehensive warranty coverage:

• Portable Generators: 2-3 years manufacturer warranty
• Inverter Generators: 3-5 years manufacturer warranty
• Standby Generators: 5-10 years manufacturer warranty
• Extended Warranties: Available up to 10 years

All warranties cover parts, labor, and emergency service calls.

Warranty claims are simple and fast:

• Contact Us: Call or email our warranty department
• Provide Information: Model, serial number, and issue description
• Diagnosis: Phone or on-site troubleshooting
• Service: Repair or replacement as needed

Most warranty issues are resolved within 24-48 hours.

Absolutely! We offer a generous return policy:

• 30-Day Returns: Full 30 days to return any item
• Free Returns: We pay for return shipping
• No Restocking Fees: Unlike competitors, we don't charge fees
• Free Exchanges: Exchange for different models at no cost

Your satisfaction is our top priority, and we stand behind every product we sell.

Yes, we offer several financing options to make your purchase affordable:

• 0% APR: 6-12 months same-as-cash on qualifying purchases
• Extended Terms: Up to 60 months financing available
• Quick Approval: Instant online approval in minutes
• Flexible Payments: Monthly payment options to fit your budget

Contact us to learn about current financing promotions and qualify for the best rates.