Order Tracking - Genetrax Power Solutions

Order Tracking

Track Your Power Equipment Delivery

Track Your Order

🚚 Free Shipping on All Orders

All Genetrax orders ship completely free within the United States. No minimum order, no hidden fees - just reliable delivery of your power equipment.

Order #GTX-2024-001234
Order Date: January 15, 2025
Est. Delivery: January 20, 2025
Carrier: FedEx Ground
Tracking #: 1234567890123456

Shipping Progress

✓
Order Confirmed
Your order has been received and confirmed
January 15, 2025 - 10:30 AM
📦
Order Processed
Your generator has been prepared for shipment
January 15, 2025 - 4:45 PM
🚚
Shipped
Package departed from George West, TX facility
January 16, 2025 - 8:15 AM
🚛
In Transit
Package is on the way to your delivery address
January 18, 2025 - 2:30 PM
🏠
Out for Delivery
Package is on the delivery truck
Estimated: January 20, 2025
✅
Delivered
Package successfully delivered
Estimated: January 20, 2025
Shipping Information
Free shipping on all orders within the United States
Processing time: 1-2 business days
Delivery time: 3-7 business days
Weekend delivery: Available in most areas
Signature required: For orders over $1,000
Large Item Delivery
Standby generators and large equipment ship via freight
Curbside delivery: Standard for freight items
White glove service: Available upon request
Appointment required: For freight deliveries
Inspection: Check items before signing
Need Help?
Order changes: Contact us within 2 hours
Delivery issues: We'll resolve them quickly
Missing packages: We'll investigate immediately
Damaged items: Full replacement or refund
Expert support: Available during business hours

Questions About Your Order?

Our customer service team is here to help with tracking questions, delivery updates, or any issues with your power equipment order.

Phone Support
+1 (361) 229-3355
Monday-Friday: 8:00 AM - 6:00 PM CST
Email Support
support@genetrax.shop
Response within 2-4 hours
Live Chat
Available on our website
Instant order assistance